Zip Merchant Agreement

Zip Merchant Agreement: Understanding the Basics

Zip is a leading Australian buy now, pay later (BNPL) platform that allows consumers to make purchases and pay them off in installments over time. Many businesses are turning to Zip to offer this payment option to customers, but before signing up for a Zip merchant agreement, it`s important to understand the basics.

What is a Zip Merchant Agreement?

A Zip merchant agreement is a contract between a business and Zip that allows the business to accept Zip as a payment option. The agreement outlines the terms and conditions for using the Zip platform, including fees, payment processing, and customer service.


Zip charges a merchant fee for each transaction processed through its platform, which varies based on the size of the transaction and the type of business. Merchants can expect to pay around 2-5% of the transaction amount in fees, in addition to a fixed fee per transaction.

Payment Processing

When a customer makes a purchase using Zip, the payment is processed by Zip and transferred to the merchant`s account. The funds are typically deposited within 1-2 business days, depending on the merchant`s bank.

Customer Service

Zip provides customer service to both customers and merchants, including dispute resolution and fraud prevention. Merchants can access customer service through the Zip portal or by contacting Zip directly.

Benefits of Using Zip

Offering Zip as a payment option can provide several benefits for businesses, including:

– Increased sales: Offering BNPL can attract customers who prefer this payment option and increase overall sales.

– Customer loyalty: Customers who use Zip to make purchases are more likely to return to the same merchants in the future.

– Faster payments: Processing payments through Zip can speed up the payment process and improve cash flow for businesses.

– Risk mitigation: Zip assumes the risk of non-payment by customers, reducing the risk for merchants.


In conclusion, a Zip merchant agreement can provide businesses with a valuable payment option that can attract customers and improve cash flow. However, before signing up, it`s important to understand the fees, payment processing, and customer service provided by Zip. By doing so, businesses can make an informed decision about whether Zip is the right BNPL platform for their needs.
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